1. Information We Collect

We may collect the following information from you:

• Name

• Email address

• Phone number (including for SMS communication)

• Health-related intake data (if provided via form)

• Browser/device details (IP address, cookies, etc.)

2. How We Use Your Information

We use the information collected for the following purposes:

• To contact you regarding appointments or services

• To send transactional or promotional SMS messages (only with your consent)

• To improve our website and patient experience

• To fulfill any legal obligations

3. SMS Communication and Consent

By voluntarily providing your mobile number via our forms, you consent to receive SMS messages from NYPPT related to:

• Appointment reminders

• Service updates

• Special offers or promotions

Message frequency may vary. Standard messaging rates may apply.

You can opt-out at any time by replying “STOP” to any message. You may also contact us directly to be removed from our SMS list.

We do not sell, rent, or share your SMS data with third parties for marketing purposes.

4. SMS Opt-In Language

Our website includes optional opt-in checkboxes for SMS communication. These checkboxes:

• Are not pre-checked

• Are not required for form submission

• Include clear opt-in text (e.g., “Yes, I agree to receive text messages from NYPPT”)

5. Cookies and Tracking

We use cookies to:

• Analyze site usage

• Remember user preferences

• Improve website functionality

You can disable cookies through your browser settings at any time.

6. Data Sharing and Protection

We do not share personal information with outside parties, except:

• As required by law

• With trusted third-party vendors for internal operations (e.g., scheduling or email services)

We use appropriate security measures to protect your data.

7. Your Rights

You have the right to:

• Request access or corrections to your data

• Withdraw SMS consent

• Request account deletion or data removal

Please email us at info@nyppt.com for any requests.

8. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent.

9. Policy Changes

We may update this policy from time to time. Changes will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy or our SMS practices, contact us at:

New York Plaza Physical Therapy
📍 424 Madison Avenue, Suite 1200, New York, NY 10017
📞 (212) 417-0092
📧 info@nyppt.com